A Simple Key For Telus technical support Unveiled

A Simple Key For Telus technical support Unveiled

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and around the billing facet, that’s all the more horrendous! Ordered a different mobile phone as my agreement was up for renewal online was supposed to get $100 credit score in no way confirmed up sent the telephone by way of mail the way in which they told me to copyright Publish and bought it. I received a text information declaring they been given it and my credit history are going to be on my Invoice, but nevertheless my Monthly bill arrived and they nonetheless charge me for it. Once i called. They had the audacity to convey which the cellular phone wasn’t the cellphone they were being expecting?! What other phone could it have been? It was their telephone they sent me two decades in the past?! Together with the convey it again software?! They instructed me they'd consider it and electronic mail me back again in no way acquired an e mail. They named me back again and we’re looking to say it had been a technical difficulty with my phone a similar agent who's imagined to have looked after me?

Also, our telephone line to the home arrived down inside of a windstorm one other night time, as did our neighbors. We do not use a landline any longer, even so the cable is in the street and however related on the house end. I advised that They only clear away it fully. They explained as I didn't have an active landline, they'd not send out a technician out to scrub up the wire in the middle of the road.

• A colleague who is also a Telus customer confirmed me his plan facts, and He's acquiring the same approach for noticeably much less with no need to buy devices, which contradicts what Abdul instructed me.

If an automated assistant asks for The key reason why within your simply call, mention "I wish to make payment arrangements for my mobility Monthly bill".

The TELUS group acknowledges that our work spans numerous Territories and Treaty parts and we have been grateful for the normal Information Keepers and Elders who are with us today, those who have absent prior to us along with the youth that inspire us.

I know it is rather irritating due to the fact I'm in a similar circumstance, though it's about the Television sign which has been shed. 

I'm producing to specific my deep dissatisfaction While using the customer service I acquired even though seeking to make clear the main points of my new contract and bargains. My recent working experience has remaining me sensation discouraged, undervalued, and concerned about your crew's All round good quality of support.

Absolutely not the practical experience we wish our customers to have. Be happy to send out us A non-public information and we will discuss our solutions to obtain this settled for you.

If our reply solved your concern, be sure to click Take as Remedy that can help Many others in the Neighborhood.

so i known as the customer server (Jane) to resolve The problem after describing the problem and what It is materialize, The agent just aspect along with her husband or wife and she lied with regard to the credits and reductions they faraway from my account as being a faithful customer with Telus and he or she explained the credits expired and not offered, she Feel i'm stupid, When the discount has expired i really should see the expiration day on my bill like i see on residence service bill.

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The TELUS workforce acknowledges that our perform spans a lot of Territories and Treaty regions and we've been grateful for the standard Know-how Keepers and Elders who are with us nowadays, those who have absent before us as well as the youth that encourage us.

The TELUS workforce acknowledges that our work spans a lot of Territories and Treaty regions and we have been grateful for the normal Knowledge Keepers and Elders that are with us currently, anyone who has absent before us along with the youth that inspire us.

Automobile-counsel allows you speedily slim down your search engine results by suggesting attainable matches while you sort.